Gen Z is using ChatGPT more than any other generation, with over 6 in 10 using it regularly.
Nearly 1 in 4 employed people use ChatGPT for work.
6% of employed people are afraid of losing their job to ChatGPT, with millennials being the most concerned.
The first section of our study looks into who is using ChatGPT, highlighting key demographics and usage trends.
A diverse range of people use ChatGPT, and their usage varies by age and gender. The majority of all generations (54%) regularly use ChatGPT. Most of them are men (62%, compared to 43% of women), and they’re most likely Gen Zers (61%). Some respondents said they only use it once or twice a week (46%), but a few use it daily (5%).
The tech industry has been using ChatGPT the most, with 62% of users coming from this sector, followed by health care (59%) and marketing (56%). In contrast, construction, business services, and education were less likely to use ChatGPT. Only around half of the users worked in these industries.
ChatGPT is just the beginning of many respondents’ AI usage. We found that 62% of ChatGPT users have never used other AI tools like DALL-E or GPT-3 (products that allow you to create art, transcribe speech, write code, and more). Overall, our survey findings show widespread adoption of ChatGPT but that users don’t spend much time on each request: 71% reported less than 10 minutes, on average.
Next, we found out how often people use ChatGPT and where. Were there any consequences for those who used it at work?
Nearly 1 in 4 respondents have used ChatGPT at work, and 29% did so without their employer’s knowledge. Most of the time, these were people working in business services. More than three-quarters of people who have used the tool for work have never been caught (78%), but of those who have, 68% experienced no consequences.
But when there were consequences, they were mostly minor: 18% of respondents were simply asked to describe how they use ChatGPT. A small few got a warning (5%), were reprimanded (4%), or even fired (2%).
The three sectors most likely to use ChatGPT with their employer’s knowledge were marketing (76%), education (70%), and health care (58%). In contrast, the employees most likely to do so without their employer’s knowledge were those working in business services (50%), construction (31%), and tech (30%).
ChatGPT in the Workplace
Next, we asked people how they use ChatGPT at work and whether they’re worried the tool might take their job someday.
ChatGPT is being used in a variety of ways in the workplace, particularly for tasks that require creative thinking. Respondents most often said they use it to generate ideas (41%) or create content (20%). AI tools are also great for coming up with word game strategies. For example, WordyBot can help you win Words With Friends by providing strategy tips while you play.
With so many ways to use AI, many users seek out ChatGPT prompts (phrases or keywords entered to generate a response). Although half of our respondents said they come up with prompts on their own, the top three other sources they’ve used are:
Aside from YouTube, other social media platforms accounted for 32% of responses, including TikTok, Twitter, Facebook, and Instagram. But you don’t always need to look up prompts; OpenAI (the developers of ChatGPT) now offers some helpful prompts you can use when you begin.
Some people worry that AI is coming for our jobs. But only 6% of employed respondents voiced concern about losing theirs because of ChatGPT. Here are the percentages of each generation who felt that way:
Gen Z: 6%
Gen X: 5%
Baby boomers: 0%
The younger users seemed more likely to worry, perhaps because they expect to spend a longer time in the workforce alongside evolving AI tools like ChatGPT.
ChatGPT at School
We also asked respondents how they use ChatGPT for educational purposes.
ChatGPT can be used in a number of ways by both students and teachers. Research was the top way our respondents used ChatGPT for education (33%), while others used it to help them understand complex ideas (18%) or pick up a new skill (15%). A few respondents may be using it to cheat on their homework (4%), but it has also helped a few study for tests (3%).
ChatGPT for Entertainment
People also use ChatGPT recreationally. The chatbot offers access to a wide base of knowledge that can help users plan or enhance their leisure time. The most popular ways our respondents used ChatGPT for entertainment purposes included:
Getting creative writing prompts
Writing poetry or song lyrics
Creating personalized meal plans
Finding craft instructions
Planning trip itineraries
Finding video game cheats
Finding makeup tips
For those who love playing word games in their free time, try asking ChatGPT something like: How can I improve my vocabulary? Gamers can also rely on other tech tools to improve their strategies and solve challenges. For example, if you’re stuck on today’s Wordle, a Wordle solver and letter finder can give you the hints you need to keep your winning streak alive.
Now, let’s see what the future of ChatGPT looks like, according to AI experts.
Experts predict that ChatGPT will significantly alter how we work over the next five years. Most said it will boost efficiency, automate tasks, and analyze data. But more than half (57%) also said ChatGPT will be able to draft emails on our behalf.
They also shared how they think it will change the way we communicate. The No. 1 way our expert respondents see ChatGPT doing this is by improving the accuracy and efficiency of our ability to translate languages. Have you ever wanted to know how to say something in Klingon (a fictional language from Star Trek)? Try asking ChatGPT.
In addition, AI experts see the tool as being able to generate text in more languages than it does now and understand more difficult tasks. Almost 3 in 4 also said ChatGPT will help make us more efficient at work, with many expecting it will reduce the need for face-to-face interactions, and 87% said it will become more accurate and efficient overall. That’s good news because ChatGPT has been known to make mistakes.
Many of our respondents anticipated ChatGPT becoming more accessible and used in more industries in the coming years. More widespread use might mean ChatGPT will have an even bigger impact on how we communicate, collaborate, and learn than it does now. It could also up the stakes for multiplayer word games, making word game cheats more common.
The Future of Communication
People are using ChatGPT in some helpful and creative ways, but what’s even more exciting is the potential it has to help us work better and faster in the coming years. If you’re already using ChatGPT to up your word gameplay, you might have some stiff competition coming your way as more gamers start to catch on! In the meantime, we hope our findings offer some ideas for how to use it for work, school, and play.
To find out how Americans are using ChatGPT, we surveyed 1,024 Americans. Of them, 57% were men, 39% were women, and 4% were nonbinary or gender non-conforming. Furthermore, 7% were baby boomers, 22% were Gen X, 62% were millennials, and 9% were Gen Z. Additionally, we surveyed 103 AI experts about their thoughts, opinions, and predictions about ChatGPT. Their experience ranged from less than six months to over five years.
WordFinder® is a free word games helper that combines entries from multiple dictionaries, thesauruses, and reference sources to help users decode words, solve anagrams, and achieve high scores.
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